USE CASES · 18 SCENARIOS

Pick a problem. Ship the agent.

Real operator workflows our customers have shipped on Lumin. Each one ships in 1–3 weeks, uses 3–8 nodes, and posts to systems you already run.

each one is a recipe.

BROWSE · 18 USE CASES · 8 CATEGORIES

AllLogisticsFinanceCXComplianceProcurementHREngineeringGrowth

LOGISTICS5 NODES · 1-2 WK

Freight intake from email

Quote, book, post to TMS, email the customer back. Same lane every time.

Email · EDITMS postCarrier comms

94% AUTO · 38S MHTOpen recipe →

LOGISTICS6 NODES · 2-3 WK

Voice intake from carriers

Inbound call → transcript → ticket → dispatcher. Receipts attached.

Twilio voiceTMS postCRM log

SAME BRAIN, VOICE INOpen recipe →

LOGISTICS4 NODES · 1 WK

POD chasing

Detects missing POD, emails carrier, posts to TMS once received.

EmailTMS pollSlack alert

POD LAG −6 DAYSOpen recipe →

FINANCE5 NODES · 2 WK

AP invoice → NetSuite

Parse PDF, match PO, check variance, post to NetSuite, notify AP.

PDF OCRNetSuiteSlack

AP BACKLOG → ZEROOpen recipe →

FINANCE6 NODES · 2-3 WK

KYC sweep on new vendors

Identity + sanctions + media check. Flag + queue for human review.

3rd-party APIsCRMAudit log

100% COVERAGEOpen recipe →

FINANCE7 NODES · 3 WK

Contract clause review

Read incoming contracts. Flag missing or thresholded clauses. Draft response.

PDF + DOCXIroncladEmail

1ST PASS · 22 MINOpen recipe →

CX5 NODES · 1-2 WK

Refund within policy

Verify account, check window, refund, in-tone reply, log to CRM.

Chat / emailStripeSalesforce

92% FIRST-TOUCHOpen recipe →

CX4 NODES · 1 WK

Address + payment updates

Verify identity, update fields in Shopify + Stripe, confirm by email.

ChatShopifyStripe

VOLUME −63%Open recipe →

CX4 NODES · 1 WK

Where's my order

Pull tracking from shipper, summarize ETA, send updates proactively.

ShopifyCarrier APIsEmail

WISMO −78%Open recipe →

COMPLIANCE4 NODES · 2 WK

Sanctions screen on new accounts

Check OFAC / EU lists at onboarding, flag for compliance, log result.

3rd-partyCRMAudit

COVERAGE → 100%Open recipe →

COMPLIANCE3 NODES · 1 WK

Policy change Q&A

Internal Q&A on policy changes — answers cite the source clause + version.

Notion + ConfluenceSlack

TICKET LOAD −44%Open recipe →

PROCUREMENT5 NODES · 2 WK

PO approval routing

Read PO, classify, route to approver by threshold + category. Receipts attached.

CoupaSlackEmail

CYCLE TIME −68%Open recipe →

PROCUREMENT6 NODES · 2-3 WK

Vendor onboarding intake

Collect docs, run checks, post to SAP, notify procurement.

EmailSAPSanctions

ONBOARD · 1 DAYOpen recipe →

HR6 NODES · 2 WK

Candidate first-pass screen

Parse resumes, score against rubric, draft reply, schedule with calendar.

GreenhouseEmailCalendly

1ST-PASS · 4 HRSOpen recipe →

HR3 NODES · 1 WK

Internal Q&A on benefits

Answer policy questions in-tone, cite the handbook clause + version.

NotionSlack

HR TICKET LOAD −58%Open recipe →

ENGINEERING3 NODES · 1 WK

Webhook-triggered audit

Webhook in, run audit, log to S3, alert on threshold breach.

WebhooksS3Slack

P95 · 1.2SOpen recipe →

ENGINEERING8 NODES · 3 WK

Multi-agent triage

Router agent + 3 specialists. Hand off with the full thread + receipt.

Sub-agentsAny system

BRANCHED IN ONEOpen recipe →

GROWTH5 NODES · 1-2 WK

Lead enrichment + routing

Enrich inbound lead, score, route to sales, log to HubSpot.

FormsEnrichment APIsHubSpot

LEAD → SDR · 2 MINOpen recipe →

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